Privacy

Introduction

Pristine Hearing (“we”, “us”, or “our”) operates the www.pristinehearing.com.au (the “Service”). We are committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

1. Information you give us. This includes information submitted when you:
   • Register to use our Service;
   • Subscribe to our newsletters;
   • Request support or further services.

   We may ask for your name, contact information including email address, demographic information such as postcode, preferences, and interests.

2. Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
   • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform;
   • Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page.
3. Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them.

How We Use Your Information

We use information held about you in the following ways:

• To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
• To provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you;
• To notify you about changes to our service;
• To ensure that content from our site is presented in the most effective manner for you and for your computer.

Disclosure of Your Information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.

We may disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
• If Pristine Hearing or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Pristine Hearing, our customers, or others.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.

Access to Information

The law gives you the right to access information held about you. Your right of access can be exercised in accordance with the law.

Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments, and requests regarding this privacy policy are welcomed.

This privacy policy sets the standard for our handling of personal information, and we will abide by it in all our dealings with your personal information.